Using your Signagelive Network
Everything you need to know about managing, and monitoring your connected Players.
Understanding the Network Export FileA brief overview of the data points we provide in our Network Export file
Mastering your Network
Sorting lists and Page Numbers
How to Manage User Access to ApplicationsThis article details everything you need to know about using network applications within your Signagelive Network.
How to Change Your Network Branding Image/Icon
How to Change Your Signagelive Network Name
Setting your Language Options
Change your Working Hours in your Signagelive Account
Change your Signagelive User Account Timezone
Managing and switching between network application access
How to set up Proactive Monitoring
Why is my Signagelive network disabled?
How can I delete or disable my Signagelive network?
How to Check Signagelive Platform Status
How do I use Remote Screenshots
Changing your Player InformationThis article provides you with details on how to change your player information (rename your player) within Signagelive.
How do I add players to my Signagelive network before hardware is installed and activated on site? Pre-staging of players
How to bulk update your Player Information on your Signagelive Network?
How do I replace a faulty Player?
Setting Screen Control
View Player Licence information
Using Player Tags
Viewing Player Content
Player Information - System Tab
Player Information - Connectivity Tab
Changing Player Settings en masse with Multi-Player Settings
Understanding the Status of Players
Manage your Players in the Player (Network) Manager
How To Manage Player Tags
Reusing a Player (and/or Licence) on a different Signagelive Network?
What do the dates on your licences mean?
Understanding the Licence Manager
How to add your Licences?
How to convert your Trial licences
Requesting and Renewing Licences
How can I request a Renewal for a single licence?
How can I request Renewals for multiple licences?
How to manually renew your Licences
Deactivating Licences
I've accidentally deleted a Signagelive Player/Licence - what do I do?
Group provisioning SSO users into Signagelive
User Groups
Single-Sign-On/Active Directory FAQ
Setting your notification preferences
Understanding the User Manager
Creating Users
Disabling and removing Users
Setting Passwords and their requirements
Forgotten Passwords
Message Managers and dynamic feeds
Using Active Directory
Using Signagelive Active Directory with OneLogin
Using Signagelive Active Directory with Okta
Using Signagelive Active Directory with Microsoft Entra ID
Using Signagelive Active Directory with PingFederate
An Introduction to Hierarchies
Hierarchies Releases and what they include
How to access a Network Level or a different Signagelive Network
How to create and manage User Groups at Network Levels
How to create and manage users at Network Levels
How to enable Hierarchies on my Network (new and existing customers)
How to enable Level access to a user
How to enable Level access to a User Group
Manage licences in Hierarchies
Managing Network Level creation and access with multiple administrators
Hierarchies FAQ
Grant Network Access overview
How to create a New Access Request
How to Enable Access for a Signagelive Team
How to Provide Permission for Signagelive to enable access
How to manage Signagelive network access requests
How to add Grant Network Access permissions to a non-admin user
Grant Network Access FAQ
Permission Sets
Granular user permissions pricing
How to override and reset user permissions roles and users and groups
Setting Up Approvals
How to set notifications
Why can I not set Granular permissions on Local users, Message manager users or Approvals
What is the Signagelive Home page and why am I seeing it?
Introduction to Granular User permissions
I’ve lost access to my authenticator app and recovery codes, how can I log in?
I’ve got 2FA configured but would like to use my authenticator app on a different device, what do I do?
I’ve got 2FA configured but would like to use a different authenticator app
I’m running out of or I have lost access to my recovery codes, can I generate more
Can I disable 2FA?
I just enabled 2FA on my user profile but still can't access a network that requires 2FA
How come old verification codes can be used?
I haven't enabled 2FA on my user profile, can I access a network which requires 2FA?
Can all Signagelive users configure 2FA?
Signagelive Two-Factor Authentication (2FA) - FAQs
Signagelive Two-Factor Authentication (2FA) - Network Administration
Signagelive Two-Factor Authentication - User Login
I have lost access to my Authenticator, what do I do?
Screen Takeovers - overview
Creating a Takeover Group
Publishing a Takeover event
Displaying different content on each screen when using Screen Takeovers
Screen Takeovers - FAQsThis article covers common questions concerning the Screen Takeovers functionality.
Creating video banners - preparing your content for displaying across multiple screens
Screen Takeovers - Supported PlayersWhat Signagelive Players can make use of Screen Takeovers? Read this article to find out.
Screen Takeovers - LimitationsThis article details the current-known limitations surrounding Screen Takeovers.