In the event that multiple Administrators create Network Levels and do not provide each other with access to said Levels, this can result in completely separate hierarchy trees existing on the same Signagelive Network (as users can only see the Levels they have either created or been given access to).

Due to this, users with the Administrator role must plan their hierarchical structures collaboratively to ensure consistency and optimum workflow across their Signagelive Network. Creating a Network Level should be a planned action carried out by those in charge of a Network and/or Level.

If you believe there are Network Levels missing or something in your hierarchical structure does not look as expected, please contact the relevant Administrator or get in touch with our Support Team.