Requirements before you begin:
Administrator access to your desired Signagelive Network
To have purchased the Success Bundle or the standalone Hierarchies module
A validated Hierarchies structure/plan in place for your Network
If you have purchased the Success Bundle or the standalone module, Hierarchies will have been added to your Signagelive Network. If you believe Hierarchies should be on your Network and are finding that it is not, please contact our Support Team or your vendor/reseller.
It’s important to note that once Hierarchies has been enabled, your Signagelive Network will initially lose visibility to all objects/functionalities as no hierarchical levels will have been created yet. As such, we recommend that the first administrator to access your Network following the enabling of Hierarchies does the following:
Create your first Hierarchy Level
Enable any relevant users/administrators on this level
To create your first Hierarchy Level:
Log in to Signagelive and click on the name of your Network (located at the top middle of the screen)
Click the Edit button (the Settings cog) located along the left-hand side of the screen
Click on the Hierarchy tab
Click the + (plus) button next to your Network name
Enter a name for your first level and press Save
To enable a user on a Hierarchy Level:
Head to Settings > Users
Click on the user you wish to add
Click on the Level Access tab
From here, you can enable access for your selected user to a Level of your choosing at a Level Role of your choosing
Once the above has been completed, you can begin creating your Hierarchies ecosystem and add any users to the desired levels and customise their Signagelive experience.