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How do I use Remote Screenshots

Ian Maison avatar
Written by Ian Maison
Updated this week

What are Remote Screenshots?

Remote Screenshots allow you to capture an image of the content running on your player at a predefined regular interval.

How do I activate Remote Screenshots?

Remote Screenshots are a super helpful feature that allows you to capture images of what's playing on your Players remotely, helping you confirm content is displaying correctly!

Here's how to enable it:

  1. Log in to your Signagelive Network as an Administrator.

  2. Select Network from the main menu.

  3. Select Manage.

  4. Choose the Player you wish to configure by clicking on its name.

  5. Select 'Connectivity' from the Player Details menu (usually in the left sidebar).

  6. In the "Remote Screenshots" section, check the box that says 'Enabled'.

  7. Use the drop-down menu to choose how often you want the Remote Screenshot to be captured (the frequency).

  8. If you'd like a screenshot taken when the Player next performs its scheduled Content Check, check the box that says 'At Next Content Check'.

  9. Click Save at the bottom of the page.

Once activated, you can always return to these settings to change the frequency or other configurations and then click Save again.

Please Note: Remote Screenshots are not available for Chrome, Philips, IAdea, or Samsung C Series players.


Where can I see the Remote Screenshots once activated?

Once you've activated Remote Screenshots on a compatible Player, you can easily view them in several places within your Signagelive Network!

  • Player Manager Overview: The "Latest Screenshot" will appear directly within the Player Manager (found under Network > Manage), replacing the generic thumbnail that was there previously. This gives you a quick visual check.

  • Player Details (Status Tab): For a more detailed view, you can see the screenshot when looking at the Player Details. Just go to Network > Manage, select your Player, and then navigate to the Status Tab.

Are you using Remote Screenshots on an LG webOS player?

Please remember the current limitations on remote screenshots when running video content on LG webOS players. For more information, please check this article.

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