This article should be used as a guide to assist you with setting up your LG webOS 3.2, 4.0, 4.1, or 6.0 displays to work with Signagelive.
The instructions will take you through installing and configuring Signagelive from the displays out the box state. If you have any issues during the process, please speak with our Support or Sales team for further advice.
Please Note
It is also possible to configuring your LG webOS Players using USB Auto Setup You can view this guide for more information.
What do I need?
To configure your display, you will need an LG webOS 3.2, 4.0, 4.1, or 6.0 panel. For a full list of supported displays, please see this article.
You will require the following in order to complete the setup:
An LG remote control
Connected USB Keyboard (optional)
Connection to either a wired or wireless network.
How do I install Signagelive on my display?
Please Note
If you have a webOS 4.0, 4.1, or 6.0 panel we recommend upgrading to the minimum supported firmware. This can be downloaded here, or you can view this guide for more information.
Text instructions for the installation and configuration of your LG webOS display can be found below:
Power on your LG webOS display
Select the language in which to proceed
Select the continent in which your display will be used
Select the country in which your display will be used
Select the timezone in which the display will be used
Select ‘OK’
Press the Settings button on your remote control. (Remote Controls can vary, but in most cases, this will be a Cog icon or a button with the word Settings or Setup).
Select EZ Settings
Select SI Server Settings
Change Application Launch Mode to Local
Turn on Fully Qualified Domain Name
Type in the Signagelive Player Specific URL -https://clients.signagelive.com/lgapp.zip using either your keyboard or remote control
Select Local Application Upgrade and change to Remote
Select ‘Confirm’
Select ‘OK’
Turn display off and on again
In Signagelive Settings, select timezone and scroll down
Select Screen Rotation and scroll down
Enable or disable Remote Firmware Updates and scroll down
Save settings
Please Note
For WP600 (6.0) users, please manually upgrade your player to this firmware: https://firmware.signagelive.com/WP600_03.90.80.epk. Any earlier versions of system firmware for this device will result in a permanent black screen when our client is launched, making it impossible for our team to deploy this firmware remotely to your device.
Your player will now launch Signagelive and after downloading its content, will show the Signagelive activation code. This should then be activated on your Signagelive Network using one of your active licences and when the player next successfully performs its content check, you’ll see the green tick appear to let you know the display has been successfully connected to Signagelive.
For further information on Activating your player, please see this corresponding article.