Requirements before you begin:
You'll need to log in to your Signagelive Account.
Be looking to add unused Signagelive licences when adding them to your Network.
Be using valid Signagelive licences, which are in 16-digit code format.
This article will help you through the steps to add one or multiple licences to your Signagelive Network. Licences of any type, such as trials, standard, or renewals, can be added to your network at any time, either when you first create the Network or in the Licence Management area:
Please Note
This article is relevant to adding licences to your network and not renewing current licences. For those looking to renew or go through other tasks with licences, please use the following list:
Adding your Licences
When you are ready to add licences to your Network, you will need to carry out the following steps:
When logged in to your Signagelive network, go to the Settings menu
Please now select Licences from the drop-down, which takes you to the Licence Manager.
Press the Add button (blue button with +)
Select Licences from the options.
Paste one or multiple licences into the ‘Licences to Add’ text box.
Add a line break between licences if multiple licences are added.
Please read through the End User Licence Agreement document, then click the tick-box to confirm and begin the upload of your licence.
When ready to proceed, please press the Add licences button.
Please Note
It is standard for customers to purchase hardware and licences from our approved resellers, and you will receive the same support from Signagelive.
The licences will now have been added to your Network, and you can repeat the process straight away if you'd like to add further licences.
Unable to apply your licence?
If you encounter an error, it is typically due to one of two common issues:
The licence code has already been used
There are hidden formatting errors from copying and pasting.
You can troubleshoot this with the following process:
Paste your code into a plain-text editor (like Notepad)
Then copy them into the Signagelive interface
Licences do not become active until registered with a player for the first time, so they can be added to your network anytime. Please come back to use the Licence Management area if you'd like to do this.
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