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How to create and manage User Groups at Network Levels
How to create and manage User Groups at Network Levels
Ian Maison avatar
Written by Ian Maison
Updated over a week ago

Providing you are an Administrator or a user with the relevant permissions, you can make use of User Groups on different Network Levels in order to further manage your users across your Signagelive Network. In this article, we will detail how you can go about doing this.

Creating a User Group

  1. Head to Settings > Users

  2. Click the blue + button along the left-hand side of this page

  3. Click New User Group

  4. Enter a desired name for your User Group, select whether users added to this group require 2FA (optional) and select a Role from the Permissions drop-down menu

  5. Press OK

Adding users to your User Group

You can add users to your User Group by dragging and dropping a user to your desired User Group. These users will adopt the permission set at the group level.

Please Note

User Groups created on a Network Level will be exclusive to the Levels they are created within. Therefore if you do not see your User Groups appearing along the left-hand side of the Settings > Users page, then you may be looking for these User Groups on a Network Level in which they do not exist.

Managing a User Group

Once a User Group has been created, you can click the 3 dots next to the User Group name and select Properties. This will present you with a Permissions tab in which you can edit the adopted Role of this User Group as well as a Level Access tab in which you can select the Network Level Access for this User Group. For more information on managing Level Access at a group level, please see this article.

Please Note

When a user is added to a User Group, they will adopt the role set at the group level. If this User Group has a Level Access enabled, Level Access will always take priority over both the User Role and the User Group Role. If a user has adopted a User Group Role, this can be identified under the Role column on the Settings > Users page - you’ll see a role listed followed by “(UG)”. Removing a User from a User Group will result in them reverting back to the user-level role.

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