The following guide will help you add your first Users to your Signagelive Network. Before you begin, we recommend you read through the following steps if you need help. We’ve broken the guide down into different stages to give you the best possible guidance on completing this process without issue.
Step 1: Requirements before adding Users
The following list are things you will need before you add Users to a Signagelive Network:
Please log into your Signagelive Account according to the instructions in this guide.
Ideally, you will have the Names and Email Addresses of the Users you wish to add to your Signagelive Network.
You must be an Administrator to complete the process of adding Users.
Please Note: This article focuses on the Signagelive User Management process. Please use the appropriate links provided to learn more for users who use tools such as Azure Active Directory (Entra ID), Okta, PingFederate, or OneLogin.
Step 2: How do I add Users to my Signagelive Network?
When you have created your Signagelive Network and are an Administrator, you can begin to add your Users. You can add as many Users as you like; there is no restriction on the amount, and there are also several roles to choose from when you create your user accounts to ensure your team have the right privileges for their roles.
To begin setting up your new user accounts, please follow these steps:
Start by navigating to the Settings menu within your Signagelive Network.
Please now select the Users option from the available drop-down menu.
Select the Blue Plus Button (blue button with +) and click New User.
Please now enter the first name and last name information, as well as the user's email address you wish to add.
Next, please choose a privilege level for this user. (See this article for more information on current User Levels).
Once set, please select the right Timezone for this new user.
Once done, please click Save to continue.
You will be shown a confirmation, and an email will be sent to the new user.
Your newly added Users will now receive an email to begin their access. Please note they will have to activate the account and create a password before being able to access Signagelive, as per our Password Requirements article.
Please Note
If a user is not assigned to a Network Level when Hierarchies is enabled, they will be greeted with an error message upon logging in. Please ensure users are not left unassigned to any Levels if you are using Hierarchies on your Signagelive Network.