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How to set notifications

Ian Maison avatar
Written by Ian Maison
Updated this week

Global Notifications

Your global profile allows you to control your notification preferences for every network that you have access to. To access these preferences, select the “User” element on the top right-hand corner of your Signagelive user interface and select “Profile”. You can then select the Notifications tab and dictate how (and what) you would like to be notified on. These settings are for you as a user and affect every network you have access to.

Please Note:

If you are using Proactive monitoring, you may want to review our Proactive monitoring Notification settings article too.

You can control what kind of notifications you receive from Signagelive depending on your preference. The full list of notification choices are as follows:

  • Content updates - Updates on new content that is added to the Signagelive Marketplace

  • New product updates - New product updates will include updates to existing features

  • Vital updates - Vital updates are infrequently used but these updates will include information that will be vital to the continued, undisrupted usage of the platform.

  • Network updates - Network updates include changes to the network such as newly published content, updated user settings etc.

  • Licence updates - Licence updates include information such as expiring licences. By default, these will only be sent to the assigned Network Administors, if enabled.

Preferences available to your account are:

  • Do not send - You will not receive notifications of this type

  • Every time - You will receive notifications as soon as a new approval is available

  • Every X minutes - You can dictate how frequently you receive notifications

  • Once a day - Set a daily time you want to receive notifications

You can choose these preferences on:

  • Connectivity Status - Informs you of players' connectivity stats

  • Content Status - Informs you of the status of content being delivered

  • Network Approver Management - All notifications for Approver users

  • Network Approvals Pending - Notification of pending content to approve

  • Network Approvals Changed - Notification of approvals responded to

Once you have selected your preferences, click Save to apply your changes.

Managing your users' notifications via Granular User Permissions

As an Administrator, you can control which notifications your users receive. For more information on this integration, please see Introduction to Granular User Permissions.

These include:

Please Note:

Vital Updates (Network Notification Preferences): At least one active user on your network must have this notification flag set to 'Every Time'

There are two separate locations within the Signagelive platform to configure notifications:

Network Notification Preferences

  • Purpose: Manage notifications related to overall network status, player alerts, and system-wide events.

  • Navigation: Profile icon (top right) > [Your Profile Name] > Notifications tab

My Network Notifications

  • Purpose: Manage notifications specific to your user account, such as content approvals or personal alerts.

  • Navigation: Settings > My Network Notifications

Please Note:

By default, all notifications are enabled for Users when a new user is created or an existing user is added to your network. If you do not allow the notification in your Network Notification Preferences, it will not be sent to your account, even if enabled at a Network level.

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