Requirements before you begin:
- You must have a Samsung remote control
Firstly switch the device to a different source, e.g. PC Input. Then power the device off via the remote control and immediately start to press Mute > 1 > 8 > 2 in steady succession, followed by the Power On button. The player should now boot up into the system menu, where you can select the option to Factory Reset.
How can I find out more?
You can find out more by visiting our Signagelive for Samsung SSP site, or by reading the articles within the Samsung SSP Help Centre Section. We are always here to help as best we can, so just contact us for any help you require.
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