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Known limitations when uploading custom .WGT files

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Joe Turone
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When compressing and uploading .WGT files from a macOS device, it's worth noting that macOS' default compression utility can result in mismatched header sizes which can lead to your file not successfully uploading.

Therefore we recommend using 7Zip when compressing files you wish to upload from a macOS device. You can download 7Zip here.

Once your file has been compressed to a ZIP file, please proceed to rename the file extension to .wgt and then upload your file.

How can I find out more?

You can always search for answers with the Signagelive Help Centre, but rest assured we have a dedicated Support Team that are ready to assist you with any questions you may have. We are always here to help as best we can, so just contact us for any help you require.

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