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Setting up your BrightSign Series 3 or Series 4 device
Setting up your BrightSign Series 3 or Series 4 device
Barry Henson avatar
Written by Barry Henson
Updated over a week ago

This article should be used as a guide to assist you with setting up your Brightsign Series 3 or Series 4 device to work with Signagelive. The instructions will take you through installing and configuring Signagelive from the devices’ out the box state.

Requirements before you begin:

  • A supported Brightsign device (listed here)

  • A Brightsign supported SD card (details here)

  • Appropriate power & display cables

  • An ethernet cable or Brightsign WiFi module

Step 1: Check and update firmware

Begin by powering on your supported BrightSign device without a micro SD card inserted, this will lead the Player to power on and show the hardware information and the current Firmware version on the connected display.

We recommend that you update your BrightSign device to the appropriate firmware before configuring Signagelive, you can download the firmware files below and instructions for the update process can be found here.

Important Note

On existing instals on Series 3 players, the minimum supported firmware is 7.1.65. On new instals on Series 3 players the minimum supported firmware is 8.0.102. In both cases the minimum recommended firmware is 8.2.72.

On Series 4 players the minimum supported firmware is 8.0.102

The minimum recommended firmware is 8.2.72.

Please ensure that your device is running at least minimum supported firmware in order to work with Signagelive.

Download Minimum Recommended Firmware

Please Note

Firmwares provided here are the minimum recommended versions we have tested and approved and are not necessarily the latest available from the manufacturer.

Step 2: Generating the configuration files for your Brightsign

Use the BrightSign Config Tool to create a “settings.json” for your player using the following steps. This will configure settings such as the timezone, resolution and screen rotation.

  • Fill in the required fields in the “Configuration” area of the page

  • Press the “Generate” button

  • This will then automatically download the settings.json file

By default, the player is configured to connect using the ethernet port and DHCP. Should you need to change the network settings, please continue to the optional step network configuration, then continue with the Signagelive setup.

Optional Step - Network Configuration

  • Scroll down to the “Networking” section

  • Configure the Networking Mode for your Player, from either DHCP/Static IP

    • If choosing Static IP, enter all other configuration options

  • Select your Connection Type from either ethernet or Wifi (Wifi Requires optional Wifi Adapter Module)

    • If choosing Wifi, add SSID and Passphrase details

  • Press Generate

  • This will then automatically download the network.json file

Step 3: Imaging your SD card and deploying the player

  • Download the latest Signagelive Client here.

  • Select the folder on your laptop and “extract all” to the root of the micro SD card. (The "root" is the main directory where all the other folders and files are located)

  • Add the settings.json file you downloaded to the data folder on the micro SD card.

  • Optionally if you generated one add the network.json file to the data folder.

  • Remove the micro SD card from your laptop and insert it into the powered off BrightSign Player

  • Power on your BrightSign Player

Your player will now launch and after downloading its content, will show the Signagelive activation code. This should then be activated on your Signagelive Network using one of your active licences and when the player next successfully performs its content check, you’ll see the green tick appear to let you know the display has been successfully connected to Signagelive.

For further information on Activating your player, please see this corresponding article.

What will be on my micro SD card when configuring all the above?

Your micro SD card should have the following structure:

  • data

    • settings.json

    • network.json - optional if you configured the network

    • sandboxUnsupportedUrls.json - included in .zip package

  • node_modules

  • scripts

  • autorun.brs

  • Index.html


Optional Step - Synchronise your BrightSign devices

If you intend to synchronise your BrightSign devices then please check the guidance here.

How can I get further support?

For further support, see the Signagelive for BrightSign section of the Help Centre. You can learn more about BrightSign Player configuration options in the BrightSign Tips and Tricks article. You can also speak with our Support team via Live Chat or by emailing [email protected].

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