All Collections
Our Media Players
BrightSign
Configuring a BrightSign XC5 with bezel compensation
Configuring a BrightSign XC5 with bezel compensation
Ian Maison avatar
Written by Ian Maison
Updated over a week ago

When configuring a BrightSign XC5 to display content across multiple screens, you can now allow gaps to be left on the canvas to account for the bezels/gaps between the screens.

First. you'll need to measure the bezel/gap between the screens in millimetres and convert this to pixels. To calculate the size of a screen bezel in pixels from millimetres, you must divide the bezel width in millimetres by the pixel pitch (also in millimetres - this can often be found in the spec sheet for the screen you are using).

Once you have your bezel dimensions (in pixels) you can then add this to your x and y coordinates when generating the config file for your Player via the BrightSign Config Tool.

Please Note

When configuring multiple screens in a vertical or horizontal row, be mindful of the positioning of your screens once the bezel dimensions (in pixels) have been added to your x and y coordinates. For example, if you are running 4 screens in a horizontal row side by side and have added 35 to the x dimensions to account for the bezel between screens 1 and 2, the number to be added to the x coordinate of screen 3 will be double the original bezel dimensions (in this case 35 x 2 = 70) as screen 2 has already been shifted 35 pixels to the right.

Additionally, if you want to find out the total bezel-adjusted resolution, add the pixel width of the bezel to the total width (1920p + [bezel width in pixels] + 1920p) and do the same with the total height (1080p + [bezel width in pixels] + 1080p) then add these together to get the total bezel-adjusted resolution (3870 x 2195 pixels).

Once you have your config file with your bezel-adjusted coordinates, you can continue with the configuration of your BrightSign XC5 device by following the steps in our relevant article (which can be found here)

How can I find out more about Signagelive for BrightSign?

You can find out more about the supported features and media for each Player type, here and you can learn more about BrightSign and Signagelive in this Help Centre section. You can also contact our Support Team here if you require further assistance.

Did this answer your question?