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Configuring your BrightSign for Portrait display
Configuring your BrightSign for Portrait display
Ian Maison avatar
Written by Ian Maison
Updated over a week ago

Setting up your BrightSign device to display content in portrait orientation is relatively straightforward. However, there are some considerations that this article will cover.

Configuring your device

Configuration for your device is largely the same as it would be for landscape - there is just one difference.

When following the guide here, you are directed to use the BrightSign Config Generator here. In this generator, there is an option for ‘Screen Rotation’ where you are given the ability to select ‘Portrait’ or ‘Portrait (270)’.

This setting will make all the difference in how your content displays, so please double-check it is correct for your chosen application.

Optimising Video Quality

Compared to standard playback, rotated video places a greater burden on CPU and memory bandwidth. This is because the device is required to transpose the video into the desired rotation before it displays.

This section provides performance and playback guidelines for portrait video.

Please Note

The information presented below is closely based on BrightSign’s guidance. It is taken from this page on their website.

Performance Considerations

  • Tickers, HTML, graphics, and large image files may affect performance.

  • Frequent updates and network traffic can impact the operation of the device.

When preparing your content it is worth taking into account the amount and variety of content you are putting on your screen. If you are experiencing glitches in your playback, then certain elements may need to be removed.

Performance guidelines by Player type

Portrait video on BrightSign Players

XC5

  • The XC5 can output portrait video at 4K and at HD (1080x1920 at 60p). The XC4055 can play videos in landscape mode at resolutions up to 8K at 60fps (H.265), and the XC2055 can play videos in landscape mode at resolutions up to 8K at 30fps (H.265).

  • Both players can support playback of videos at very high bitrates (up to 400 Mbs depending on the encoding parameters).

XD5, LS5, HS5, and HD5

  • These players can output portrait HD video (1080x1920 at 60p).

XT4, XT3, XD4, XD3

  • Can output portrait video at 1080x1920x60p

  • If multi video, total video resolution cannot exceed 1080x1920

  • Device output resolution must be 1080x1920 - “auto” mode cannot be used if attached to a 4k screen.

HD4, HD3

  • Can output a single portrait video at 1080x1920.

  • Device output framerate up to 60 fps

  • Source video must not exceed 30 fps

LS4

  • Can output a single portrait video at 1080x1920.

  • Device output framerate up to 60 fps

  • Video must be encoded as HEVC/H.265 and must not exceed 30fps

  • Hierarchical b-frames (B-pyramid) cannot be used and must be disabled when encoding.

  • Avoid if at all possible! Pre-rotated content is more reliable.

LS3

  • Can output a single portrait video at 1080x1920.

  • Device output framerate up to 50 fps

  • Video must not exceed 30fps

How can I get further support?

For further support, see the Signagelive for BrightSign section of the Help Centre. You can learn more about BrightSign Player configuration options in the BrightSign Tips and Tricks article. You can also contact our Support Team here if you require further assistance.

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