Ian Maison
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[Resolved] - Service Issues - Signagelive User access and login issues (DNS)
Latest Update: As of 12 Aug @ 06:30 AM BST - There have been no further instances of DNS related issues since 11 Aug @ 20:30 PM BST, and as per our previous updates we believe this matter is resol...
LG webOS Client Release (1.995)
13th November 2023 LG webOS 1.995 released, which encapsulates the following: The ability to send screen-on and screen-off commands to your LG Player via our Web Triggers API - see this article f...
Auto-install for BrightSign (Using B-Deploy)
Requirements before you begin: A supported Brightsign device (listed here) Note: Series 5 devices currently do not support B-Deploy A Brightsign-supported SD card (details here) A note of the ...
Important changes about the Signagelive Global Root Certificate - Your action is required
TL:DR: Signagelive needs to take action as our global root certificate will undergo changes due to the old certificate starting to be distrusted by Mozilla ahead of the expiration date. Our TLS ce...
Can I use Dashboards that are protected by Two Factor Authentication (2FA) / Time-based One-time Passwords TOTP?
Yes, select Dashboards protected by 2FA or TOTP can now be used with Secure Dashboards - for more information on this process, please see this article. Note: this excludes services/pages that only ...
Scheduled Maintenance on both the 19th and 26th September 2023 at 09:00 AM BST
Hello, We are continuing to make Signagelive infrastructure improvements for you and so wanted to make you aware of several scheduled maintenance events coming up on Tuesday 19th September 2023 at ...
How is Proof of Play setup?
If you have purchased the Proof of Play application, then the application will be automatically added to the Applications Menu drop-down within your Signagelive network and will be available to you...
How to configure Power BI app with Data Integrations
This support documentation will assist you in configuring the Power BI Report/Dashboards you would like to display on your Signagelive players. Please Note If you are using the BETA version of Pow...
Using the Vistar Application
What is the Vistar app? The Signagelive Vistar application is an integration with the Vistar Media ad service platform which allows you to serve image and video content from Vistar Media to your Si...
BrightSign Series 5 - Support added for 4K web playback
Hello, We are pleased to announce that on Monday 31st July 2023 at 09:00 AM BST we are releasing an update to the BrightSign Series 5 Client to support web playback at 4K. Once deployed the device...