As a Signagelive user, you'll always have access to our Support Team, which is ready to assist with any questions or issues to ensure a positive experience. For even better service, we offer additional Support Plans to enhance your experience with Signagelive.
Read on to learn more about the different Support Plans we offer:
Basics Plans (Trial and Free)
When you join Signagelive, you'll be given access to a Signagelive Network with a basic Support Plan that will always be there for you. Included in this offering are:
24/5 Support
Messenger (Chat) - Access to our Support Messenger and News
Knowledge - Access to our Help Centre.
Contextual Self-Service - Access to our AI and Knowledge.
Service Level Agreement - Support will address your request within 1 Day
Enhanced Support Plans
For Signagelive users who need extra assistance and enhanced support, we offer additional Support Plans to improve your overall experience:
Essential | Premium | Ultimate |
Includes the following features: | Includes all features from the Essential plan, plus: | Includes all features from the Premium plan, plus: |
Support Services & Reporting
| Support Services & Reporting
| Support Services & Reporting
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Support Responses:
| Support Responses:
| Support Responses:
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Guidance & Training:
| Guidance & Training:
| Guidance & Training:
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If you're interested in our enhanced Support Plans, please reach out to our Support Team or get in touch with your Signagelive Account Manager.