Sam Clark
- Total activity 29
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Activity overview
Latest activity by Sam Clark-
Sam Clark created an article,
ChromeOS device issue (Google bug) - 13th April, 2022
ISSUE SUMMARY We received scattered reports of ChromeOS devices not loading Signagelive. Players show a "Preparing app profile..." message on screen for a short while and then the device powers off...
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Sam Clark created an article,
Which media players support Secure Dashboards?
Secure Dashboards are managed and delivered to your digital signage screens by a network add-on application called Data Sync Services (DSS). It is this application which must be supported by a part...
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Sam Clark created an article,
My account has been locked, what should I do?
Your Signagelive account will be locked if you enter your password incorrectly 5 times when trying to login to the user interface. In the event of this, you will be sent a system generated email. T...
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Sam Clark created an article,
Is the resolution of my content important?
In short, yes. The resolution of your content - be it in a landscape or portrait orientation, High-Definition (HD), Full High-Definition (FHD), Ultra High-Definition (UHD), or something else entire...
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Sam Clark created an article,
Core Infrastructure Service Issue - 12th March 2022 [Completed]
SUMMARY Latest Update - / Resolved / 13TH MARCH 07:00 AM GMT (15:00 PM SGT): Rackspace have reported the issue is now resolved. This is the latest update from them: Rackspace Update [04:33 AM UTC...
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Sam Clark created an article,
UI Service and Outage Issues - 08/02/2022 - [Completed]
SUMMARY Latest Update - / Resolved / 8TH MARCH 13:46 PM GMT (21:46 PM SGT): Our monitoring and diagnostic tools are indicating that connectivity has been restored around 12.33 UTC and has been st...
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Sam Clark created an article,
LG webOS Client Issues - 16/02/2022 - [Completed]
SUMMARY Latest Update - / TENTATIVELY RESOLVED / 22ND FEBRUARY 16:15 PM BST: The overall adoption of the 1.98 LG client remains positive, with over 85% of all LG players now running on this versi...
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Sam Clark created an article,
What Services work with Secure Dashboards?
Answer:The Secure Dashboards app will work with a wide variety of services, with the added benefit of being used in cases where your webpage requires a unique login.Please refer to this spreadshe...
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Sam Clark created an article,
An introduction to Data Sync Services (DSS)
Data Sync Services (DSS) is an add-on feature for any network which enables users to configure and manage the delivery of Secure Dashboards to their digital signage. It offers control over where yo...
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Sam Clark created an article,
What are Secure Dashboards?
Secure Dashboards allow you to configure an unlimited number of dashboards from a secured platform, such as Power BI, Tableau, ServiceNow, SharePoint, Monday.com, and much more. Deliver dashboards ...