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How can I create a Conversation?

Joe Turone avatar
Written by Joe Turone
Updated over 2 weeks ago

There are a couple of ways to start a conversation with our Signagelive team, this article details the methods in which you can start a new conversation.

Via our Messenger (in your Signagelive Network)

Here are the steps required to create a conversation from your Signagelive Network:

  1. Within your Signagelive Network, please click the Messenger modal on the bottom right-hand side of your browser or from the Signagelive website.

  2. Click Ask a question from either the Home tab or the Messages tab

  3. Type in your question and hit Send (or Enter)

After you complete the steps above, you'll start a new conversation with our Signagelive Bot. From here, our bot will attempt to answer your query.

If the Signagelive Bot can't answer your question, don’t worry — you’ll always have the option to Talk to a person. Simply click it at any time to connect with a member of our Signagelive team.


Via an Email to our Team

Here are the steps required to create a conversation from your Signagelive:

  1. Please email your query to [email protected]. It will be sent directly to our Support Team, who will pick it up when our next agent becomes available.

After you complete the steps above, you'll start a new conversation with our Signagelive Bot. From here, our bot will attempt to answer your query.

If the Signagelive Bot can't answer your question, don’t worry — you’ll always have the option to Talk to a person. Simply click it at any time to connect with a member of our Signagelive team.

For more information on contacting our Support Team, please see this article.

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