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Configuring Signagelive on your Barco ClickShare CX series device

Joe Turone avatar
Written by Joe Turone
Updated yesterday

Requirements before you begin:

  • A Signagelive licence

  • A Barco ClickShare CX-20, CX-30 or CX-50 device with internet connection

  • A PC to access the Barco Configurator and the XMS Cloud

Video Tutorial

Please Note

The process of adding a Barco ClickShare device to your XMS Cloud account has changed slightly since the video below was created. Whilst most of this video is still accurate, we recommend following the text instructions in the Adding your Baseunit to the XMS Cloud portal section until we have updated this video.

Adding your Baseunit to the XMS Cloud portal

  • Using your laptop or computer, search for a new Wi-Fi network to connect to, you should find an ad-hoc network that is labelled with the name of your Player. Connect to it using the password: clickshare

  • Enter http://192.168.2.1/ into your web browser to access the ClickShare Configurator, and log in using admin as both the username and password

  • Click System on the left-hand side, then click XMS

  • Progress through the setup process until you get to the Smartcare Registration section; scan the QR code with a mobile device or click the link as per the screenshot below:

  • You'll require an internet connection on your laptop to connect to the XMS cloud at this stage, therefore connect the laptop back to your own Wi-Fi if you decided to click the link

  • You'll be taken to XMS Cloud (you may need to create an account if you do not have one already)

  • Once logged in, the XMS Cloud will automatically attempt to add your device. Follow the steps to add it to your XMS Cloud account.

After following the steps above, your Base unit should be added to your XMS Cloud.

Adding the Signagelive app from the Marketplace

To install Signagelive on your Barco ClickShare device, you will need the Signagelive app available in the XMS Cloud, which can be found in the Marketplace:

  • Whilst logged into the XMS Cloud, click the Marketplace button located at the left-hand menu

  • Search for Signagelive and click View Details

  • Click Add to XMS

Configuring your device to be a media player

To ensure that your Clickshare device remains on and does not fall into sleep mode, here are the system-level settings we recommend:

  • Use Wallpaper - ON > Default Image selected

  • Screensaver - OFF

  • Eco Mode - Set to Never

Please configure them using the unit's IP or XMS cloud interfaces.

Installing Signagelive on your Baseunit from the XMS Cloud

With the Signagelive app now added to your XMS Cloud account, enabling this on your Barco ClickShare device is next:

  • Click Manage on the left-hand side menu

  • Click Baseunits and you'll see a list of your devices

  • Find your device and click the Manage cogwheel below the Actions column

  • Click on the Configuration tab

  • Click the Digital Signage tab below the Configuration Settings section

  • Select the Signagelive radio button

  • Click Apply Changes

Upon completing the steps above, your Player will reboot and display your 6-digit activation code, ready to activate within Signagelive.

Please Note

CX-20/CX-30 units are considered low memory, as per the Clickshare documentation. This was a technical limitation introduced in the latest version of the system firmware. You can follow this guide if you would like to downgrade your unit to an earlier version.

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