LG webOS Connectivity Checker 
Ian Maison avatar
Written by Ian Maison
Updated over a week ago

We've created a connectivity checker URL in case your player isn't connecting, but the reasons aren't apparent why. To use this, please enter the following URL into your panel: http://clients.signagelive.com/lg/conntest/app.zip (replacing the original Signagelive application URL).

When launched, the application will work through a series of four tests and then return the results to your display for you. The tests will hopefully reveal to you the issue, however, if you would like to send a photo of the results to our Support Team for analysis then please do so.

The results of the tests will relate to the following:

  • Test 1 - Whether panel can connect to our API

  • Test 2 - Whether panel can connect to API and be capable of downloading media

  • Test 3 - Whether panel can connect to our time/date server

  • Test 4 - Whether panel can connect to download firmware from Signagelive.

How can I find out more?

You can always search for answers with the Signagelive Help Centre, but rest assured we have a dedicated Support Team that is ready to assist you with any questions you may have. We are always here to help as best we can, so just contact us for any help you require.

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