Can my Samsung player achieve gapless playback?
Ian Maison avatar
Written by Ian Maison
Updated over a week ago

If you're using one of the newer Samsung models (D range and higher) we have now developed our Signagelive application client to allow for gapless playback when using full screen videos by default.

Please Note

Gapless playback with Signagelive on the Samsung Smart Signage Platform is achievable on the D range panels and later. If you have a C range panel, then unfortunately gapless cannot be achieved. Moreover, the playlist published will need to have video assets only.

What do I need to do to my playlist to make it Gapless?

To make your content completely gapless, your playlist should only include videos of the same format (we recommend MP4) and ideally be similarly encoded (read more about this here).

Gapless Playback Tip

If you have followed the instructions and still find that your Playlist is showing black frames between the videos, then we recommend you check whether there are black elements at the beginning and/or end of your videos. If this is the case then this will be causing the playback to show these black elements and will result in playback not appearing to be gapless.

How can I find out more?

You can find out more by visiting our Signagelive for Samsung SSP site, or by reading the articles within the Samsung SSP Help Centre Section. We are always here to help as best we can, so just contact us for any help you require.

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