Why aren't some objects showing on my Power BI dashboard?
If certain visuals or objects aren't appearing correctly in your Power BI Dashboard, it's usually because your reports use the UNICHAR function.
The UNICHAR function displays non-text characters, like symbols, within your visuals. However, when UNICHAR is combined with New card visuals, objects often don't render properly or at all.
Our Recommendation:
Avoid using the UNICHAR function in your Power BI reports and dashboards whenever possible.
If you need similar functionality, please consider replacing the affected objects with a simple image or a block shape instead.
Following this advice should help ensure all elements in your Power BI dashboards display correctly on your Signagelive Players.
Can I have a Sync Frequency faster than 5 Minutes?
Yes, absolutely! You can now set your Data Integrations instances to sync every 1 minute. This super-fast sync is an optional paid upgrade for the Data Integrations application. To get started with 1-minute syncing, please contact our Commercial Team or your vendor/reseller.
What Fonts Are Supported in Dashboards and Reports?
Dashboards and Reports are shown using fonts available on Linux operating systems and standard web fonts. As such, any fonts with proprietary licences unavailable on Linux or the web are not supported.
It's best to use widely recognised and freely available fonts to ensure your text appears as intended.
What type of Power BI user account is needed to integrate with Signagelive, and what permissions are required?
To integrate Power BI with Signagelive, you'll need either a standard Power BI user account (with a Power BI Pro or Premium Per User license and access to the relevant reports/dashboards) or an Azure AD Service Principal.
During the initial connection, this account must grant consent to the Signagelive application for the following permissions (scopes):
openid | Allows Signagelive to get basic identity information about the authenticating user. |
offline_access | Enables Signagelive to maintain the connection to Power BI without frequent re-authentication. |
Grants permission to access the user's email address (may be used for informational purposes or auditing). | |
profile | Allows access to the user's basic profile information. |
(Essential) Permits Signagelive to read all Power BI reports the user has access to. This is necessary for selecting and displaying reports. | |
(Essential) Permits Signagelive to read all Power BI dashboards to which the user has access. This is necessary for selecting and displaying dashboards. | |
(Essential) Allows Signagelive to read metadata about the Power BI workspaces the user can access. This helps in Browse and selecting content. |