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meldCX FAQ
Ian Maison avatar
Written by Ian Maison
Updated over 9 months ago

How do I set the orientation while using Signagelive and meldCX?

While using Signagelive and meldCX, you should set the orientation within the meldCX platform. More information on how to do this in meldCX can be seen here -

How should I schedule my player on/off time while using Signagelive and meldCX?

While using Signagelive and meldCX, you should set the scheduled player on/off time via meldCX. More information can be seen here - https://meldcx.zendesk.com/hc/en-us

Signagelive is not running

meldCX allows you to have setups for multiple displays (one at a time). This means if you are swapping from one display to another, you will need to set up your new display in meldCX. This can be found under the DEVICES Devices tab within the meldCX platform. Select the device you have moved to a new display, Select “Displays” and select Display schedule to display your Signagelive app.

Known limitations

Content zones and/or transparent images can not be shown in front of a webpage or widget. Web pages and widgets will always display on top

Supported features.

  • Full scheduling capabilities

  • Playback of all standard media types (video, images, web, widgets), excluding IPTV

  • Video playback:

    • MP4, webM VP9

    • Multi-video support (no hard set limit this will depend on the hardware)

    • Seamless/Gapless video playback

  • Interactive kiosk mode

  • System reporting

  • Scheduled reboots

  • Screen control

  • Web Triggers

  • Offline widget support and Signagelive Widget SDK support

  • Device information display (CTRL+SHIFT+K)

  • Setup options (CTRL+SHIFT+S)

  • Proof of Play

Unsupported features

  • Synchronization

  • IPTV

  • Capture card

  • Client side feeds (will be implemented in the future)

  • Real Time Events (will be implemented in the future)

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