When you've got your hardware player up and running with the Signagelive PC Client there are additional software packages that you will require to get the best level of performance.
The following guide will help you understand what software you will need. The software packages you will need to download and install are as follows:
If you are using a Windows 7/8/10 device to run PC Client:
Mandatory: Signagelive PC Client
Mandatory: Basic K Lite Codec Pack - Download Here
Mandatory: Windows Media Player (10 or above) - Download Here
Mandatory: Adobe Flash Player - Download Here
Mandatory: Microsoft DirectX - Download Here
Optional: Internet Explorer 11 - Download Here
Please Note: Windows Media Player comes installed as part of Windows 10, however, there are additional editions of the Windows 10 operating system that do not include this as standard. We have tested with Home and Pro.
If you are using a Windows 8/10 N/KN device to run PC Client:
As mentioned there are different variants to the Windows 10 Operating System, so if you are using a Windows 8/10 N or KN device, then these as standard do not include Windows Media Player.
Therefore to overcome this you will need to source the Media Feature Pack that is specific to your Operating System build here as this will install will differ depending on your specific build number.
Once installed, Windows Media Player will be added and you will be able to run Signagelive without issue on your device.