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Synchronised content and Sync groups
Ian Maison avatar
Written by Ian Maison
Updated over a week ago

Please Note

The Synchronisation feature is not supported across all Player types, be sure to check for your chosen Players in the supported features article before continuing.

There are several steps in order to display synchronised content (showing the same, or different content, in time) on your displays. Firstly, your Players need to be added to a Sync Group.

To do this, you can follow the steps listed below:

  • Log in to your Signagelive account (as a User or Administrator)

  • Select Network

  • Select Sync Groups

Watch this video to learn more about creating your first Sync group.

Please Note

Sync Groups will only work with displays that work on the same LAN (Local Area Network). They will also only work if you use content of exactly the same length and duration. You should also ensure that any devices within your Sync Group have exactly the same hardware and software applied in order to ensure synchronisation works to its optimum capabilities.

Once you have set up your Sync Groups, you can create your content. This is done by simply creating playlists with the same number of video assets in them and most importantly, of exactly the same duration. Each display can have its own Playlist, in turn showing different content, however, you must adhere to content being the same duration.

Watch this video showing you how to create a Playlist:

What content can I synchronise?

It's worth noting that only video content can be synchronised across multiple players. If you have any other type of content within your Playlists, this may disrupt the synchronisation.

How do I publish the Synchronised content to my Players?

Finally, you should publish these Playlists to each of the Players within your newly created Sync Group. Watch this video to learn more about the Publish process:

Once published, your content will begin playing on all Players within your Sync Group once the last Player has finished downloading all of its content.

To Publish your content, follow these steps:

  • Log in to your Signagelive Network

  • Select Content

  • Select Publish

  • Select As a Schedule

  • Select the start time of your schedule

  • Select end time of your schedule

  • Select Playlist

  • Select which Players to Publish this content and schedule to

  • Select Publish

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