Our BrightSign Transition Feature Matrix shows the behaviour in each transition between the different supported asset types across all supported Brightsign players. The matrix can be opened here.
- black flash: quick flashing of black background while the asset is loading
- black start: the players shows black while it loads the asset for <2s
- black ~2-3s: the players shows black while it loads the asset for 2-3s
- N/A: Asset not supported on that model so a transition from is not possible
How can I get further support?
For further support, see the Signagelive for BrightSign section of the Help Centre. You can learn more about BrightSign Player configuration options in the BrightSign Tips and Tricks article. You can also contact our Support Team here if you require further assistance.
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