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FAQs - Viana™ x Signagelive
Ian Maison avatar
Written by Ian Maison
Updated over a week ago

My Edge device is showing a code on-screen, what do I do?

This is the pairing code used to link your device with the Viana Portal, please follow the steps in the Adding your Edge device to your Viana Network section of this article.

Please Note

If you have manually deactivated your Edge device within the Viana Dashboard in the hopes of using it with a Player on a new/different Signagelive Network, please contact our Support Team as we will need to pass this information onto the meldCX team. Pairing your Edge Device/Viana Network with a new Signagelive Network is an action that is to be carried out by the meldCX Support Team.

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