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What are Real Time Events?
Ian Maison avatar
Written by Ian Maison
Updated over 2 months ago

Real-Time Events (RTEs) from Signagelive provide the ability to send outbound messages from your supported BrightSign, ChromeOS and PC appliances to a software system (HTTP), a hardware system (RS232) or a hardware system over the network (TCP) when a preset event occurs.

These ‘events’ can be sent at any of the times below:

  • An asset downloads

  • An asset starts playing

  • An asset finishes playing

  • An asset is removed

RTEs are configured using Signagelive’s user interface, making it possible to create powerful, immersive, and responsive experiences by integrating the content on your screens with the environment around them and providing data for analysis to external solutions.

Examples of when I might use an RTE:

  • A company may want to display multiple Multi-Zone layouts in a single playback

  • Impression data from a connected serial device should be sent when a certain asset is played for a period of time

  • Pre-staging the countdown to an Opening Event - If an asset of a livestream reaches its Validity date/time then it will be removed from the player, and at this point, another schedule could be triggered to play with a Welcome to the new Dealership YouTube video for example

  • Trigger a serial device to change (Lights ON/OFF) based on a certain asset playing - When the Green Video Plays > Turn the RGB Lighting Green

You can build your own templates for these integrations, and templates are available for ‘out-of-the-box’ integrations with partners. (To learn more about these, please contact your Signagelive Account Manager or reach out here).

Where can an RTE be used in my Signagelive network?

RTE allows you to set the configuration at different layers within our solution. The hierarchy is:

  1. Network

  2. Player

  3. Media Asset

This makes it possible to set RTE to execute on:

  1. All Players and Media assets in a network

  2. All media assets published to a player

  3. Single media assets

  4. A combination of 1, 2 and 3

The beauty of RTEs is that the media players don’t need knowledge of the nature of the integration, only that they must respond—i.e., send an outbound message. This means that the players don’t need updating or configuring in any specific way; they only need to support RTEs.

Please Note

Only Administrators can create Real-Time Events, Users can only select them.

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