Depending on your Media Player (your device) resolution, you may need to resize your image content for optimal playback. This article will guide you through the process of resizing your images.
An oversized image is one that exceeds the resolution set on your Player (for example, uploading an image with a resolution of 3840x2160 to a Player set to 1920x1080). It’s important to ensure that any content deployed to your Players doesn’t exceed their resolution. If you don’t, it could cause issues like the Player going offline, freezing content playback, and more
Resizing your images using Paint (Windows 11)
Open Paint and go to File > Open to select your desired image.
Next, go to File > Properties.
In the Image Properties window, set the units to Pixels, then adjust the Width and Height to your desired dimensions. Click OK.
Now, go to File > Save As and choose your preferred output format (JPEG or PNG).
Select a location to save the file, give it a name, and click Save.
Please Note
If you are attempting to resize an image in Paint using Windows 10 or lower, the resizing process differs slightly. Please follow the steps outlined here to find out how to resize your images using Windows 10 and below.
Resizing your images using GIMP
Download GIMP by clicking here
Open GIMP, then import your image by going to File > Open... or by dragging and dropping the file into the application.
Go to Image > Scale Image..., enter your desired resolution (make sure it matches or is lower than your Player's output resolution), and click Scale.
Afterwards, go to File > Export As..., and set your preferred file name and export location.
Click Export, then click Export again to save the image.