Ian Maison
- Total activity 292
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Activity overview
Latest activity by Ian Maison-
Ian Maison created an article,
What impact does higher frequency screenshots have on general network congestion?
To answer this question, we need to cover the way that Signagelive Media Players make requests to do Content and Health Checks and as part of this we can also answer the query about Screenshots. He...
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Ian Maison created an article,
Do I need to select the NTP Server in the LG webOS Signagelive settings for the time/scheduling to synchronize correctly?
No, you do not need to tick the NTP Setting in the Signagelive settings screen on LG webOS Panels; unless you wish to use your own NTP Server. You should be aware that Signagelive releases client u...
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Ian Maison created an article,
What is the LG webOS 109 error?
In relation to the error - LG webOS 109 Error being displayed on your LG screen. ---- Answer: LG have confirmed that error 109 is shown when the IP Address is unreachable, and therefore reflects ...
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Ian Maison created an article,
Is Signagelive impacted by the known log4j logging library (CVE-2021-44228) vulnerability?
In relation to recent queries we've had about the known log4j logging library (CVE-2021-44228) vulnerability as discussed here: https://www.ncsc.gov.uk/news/apache-log4j-vulnerability ---- Answer: ...
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Ian Maison created an article,
Service Issues - 22nd November 2021
SUMMARY Latest Update - 13:07 PM - Marketplace, Web Triggers API and Room Booking UI and API We are aware of a problem with the Marketplace, Web Triggers API and Room Booking UI and API and ...
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Ian Maison created an article,
How to bulk update your Player Information on your Signagelive Network?
Requirements before you begin: You must have User Privileges to run a Network Export from your Signagelive Network A tool such as Google Sheets, Microsoft Excel or a .CSV editing software. If y...
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Ian Maison created an article,
Service Issues - 27th September 2021
SUMMARY Latest Update - / RESOLVED / 17:55 PM BST - As scheduled we started the update of the Signagelive cloud to the latest version at 09:00 AM BST. This update was scheduled to take up to one...
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Ian Maison created an article,
How can I request Renewals for multiple licences?
Within your Signagelive network it is possible for you to take control of your licences and escalate requests for renewals within your Signagelive network user interface. The following article will...
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Ian Maison created an article,
How can I request a Renewal for a single licence?
Within your Signagelive network it is possible for you to take control of your licences and escalate requests for renewals within your Signagelive network user interface. The following article will...
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Ian Maison created an article,
August 2021 Updates
31st August 2021 Tizen 1.23 - This release includes stability improvements to sync playback which we expect to resolve the ongoing issues with empty validity periods when used in conjunction with...