Ian Maison
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Activity overview
Latest activity by Ian Maison-
Ian Maison created an article,
Scheduled Maintenance on both the 19th and 26th September 2023 at 09:00 AM BST
Hello, We are continuing to make Signagelive infrastructure improvements for you and so wanted to make you aware of several scheduled maintenance events coming up on Tuesday 19th September 2023 at ...
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Ian Maison created an article,
[Resolved] - Service Issues - Signagelive User access and login issues (DNS)
Latest Update: As of 12 Aug @ 06:30 AM BST - There have been no further instances of DNS related issues since 11 Aug @ 20:30 PM BST, and as per our previous updates we believe this matter is resol...
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Ian Maison created an article,
BrightSign Series 5 - Support added for 4K web playback
Hello, We are pleased to announce that on Monday 31st July 2023 at 09:00 AM BST we are releasing an update to the BrightSign Series 5 Client to support web playback at 4K. Once deployed the device...
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Ian Maison created an article,
Live Chat is Unavailable - [RESOLVED]
Latest Update - The Live Chat service has been restored. We were experiencing an issue with Live Chat caused by a Zendesk upgrade to our Chat account. ISSUE SUMMARY 6 July @ 10:15...
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Ian Maison created an article,
Signagelive End User Agreement Updated - 3rd July 2023
As per the global email notification that has been sent out, Signagelive has updated their End User Agreement (EUA) with immediate effect. These changes are to ensure that our agreement is inline w...
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Ian Maison created an article,
Q1 2023 - Updates
January 2023 30th January [Platform] - [Improvement] - Improved the speed of the publish refinement / request services, when players have had a large number of schedules published to them in the ...
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Ian Maison created an article,
Configuration of automated network player exports
Before you begin: Please note that this is a Paid Service from Signagelive The configuration of automated network player exports is a manual process which needs to be done by the Signagelive De...
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Ian Maison created an article,
How to configure Power BI app with Data Integrations
This support documentation will assist you in configuring the Power BI Report/Dashboards you would like to display on your Signagelive players. Please Note If you are using the BETA version of Pow...
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Ian Maison created an article,
How to migrate from Marketplace Application to Self Hosted Application for ChromeOS
For users looking to migrate their ChromeOS application from the Marketplace version to the Self Hosted Application you will be required to following the below instructions to configure this proces...
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Ian Maison created an article,
How to Install the Signagelive Self Hosted Application for ChromeOS
For users looking to install the Signagelive ChromeOS Self Hosted Application you will be required to following the below instructions to configure this process: Where to install the Self Hosted Ap...