For webOS 2.0 devices:

Hold the Settings button on the remote controller and press 0,0,0,0 when the chat bubble is shown. On the Signage Setup menu, scroll down and select Factory Reset.

Note the player must be deactivated in Signagelive in order to get a new activation code if the Signagelive application is reinstalled.

For webOS 3.0, 3.2 4.0 and 4.1 devices:

Hold the Settings button on the remote controller and press 0,0,0,0,0,0 when the chat bubble is shown. On the Signage Setup menu, scroll down and select Factory Reset.

Note the player must be deactivated in Signagelive in order to get a new activation code if the Signagelive application is reinstalled.