Signagelive by Navori

- A blank USB stick formatted to FAT32.
- The Signagelive client, downloaded as Signagelive.zip:
 - London server (eu-west-2-1): <a href="https://clients.signagelive.com/brightsign/series5/Signagelive.zip" rel="nofollow noopener noreferrer" target="_blank">download the Series 5 client</a>
 - Sydney server (ap-southeast-2-1): <a href="https://ap-southeast-2-1-clients.signagelive.com/brightsign/series5/Signagelive.zip" rel="nofollow noopener noreferrer" target="_blank">download the Series 5 client</a>

The USB stick must contain only Signagelive.zip. Do not unzip the file. Do not use autorun.zip.

- Use firmware 9.1.92. This is the recommended firmware for the LG UV5N-E.
- Do not use firmware 9.1.151. It stops the Signagelive client from installing, and the panel shows a black screen.
- Turn off automatic firmware updates. This stops the panel moving back to 9.1.151.

For the full list of recommended firmware, see <a href="https://support.signagelive.com/en/articles/138157-what-is-the-recommended-firmware-for-running-signagelive-by-navori-on-my-brightsign-device">Recommended firmware for BrightSign players</a>.

Checking and updating the device's firmware

Power on your device and connect to it using the <a href="https://docs.brightsign.biz/manage/diagnostic-web-server-dws" rel="nofollow noopener noreferrer" target="_blank">BrightSign Diagnostic Web Server (DWS)</a> (this can be accessed by entering the the IP address of the device into your web browser, and using admin as the username and the device's serial number as the password)

Check the firmware on the Info tab

If the firmware is not 9.1.92, go to the Advanced tab.

Under BrightSignOS Update, select Custom URL.

Enter <code>https://firmware.bsn.cloud/thor-9.1.92-update.bsfw</code> and click Update.

Wait for the panel to reboot. Check that the Info tab shows 9.1.92.

1. Power on your device and connect to it using the <a href="https://docs.brightsign.biz/manage/diagnostic-web-server-dws" rel="nofollow noopener noreferrer" target="_blank">BrightSign Diagnostic Web Server (DWS)</a> (this can be accessed by entering the the IP address of the device into your web browser, and using admin as the username and the device's serial number as the password)
2. Check the firmware on the Info tab 
3. If the firmware is not 9.1.92, go to the Advanced tab.
4. Under BrightSignOS Update, select Custom URL.
5. Enter <code>https://firmware.bsn.cloud/thor-9.1.92-update.bsfw</code> and click Update.
6. Wait for the panel to reboot. Check that the Info tab shows 9.1.92.

Copy Signagelive.zip onto the blank USB stick.

Insert the USB stick into the panel and reboot.

Wait while the client installs. It installs to the FLASH storage, as the panel has no SD card.

1. Copy Signagelive.zip onto the blank USB stick.
2. Insert the USB stick into the panel and reboot.
3. Wait while the client installs. It installs to the FLASH storage, as the panel has no SD card.

The panel will a couple of times, then will show the Signagelive client on screen.

Black screen or the client does not install

Firmware. Confirm the Info tab shows 9.1.92. Firmware 9.1.151 blocks the install.

USB stick. Confirm it is blank, formatted to FAT32, and holds only Signagelive.zip, still zipped.

Factory reset. If the firmware and USB stick are correct, factory reset the panel and repeat steps 6 to 8 above. See the next section.

1. Firmware. Confirm the Info tab shows 9.1.92. Firmware 9.1.151 blocks the install.
2. USB stick. Confirm it is blank, formatted to FAT32, and holds only Signagelive.zip, still zipped.
3. Factory reset. If the firmware and USB stick are correct, factory reset the panel and repeat steps 6 to 8 above. See the next section.

Use the BrightSign DWS, or reset the panel manually:

When the LG logo appears, hold the D-pad at the back of the panel to the right.

When a message appears, move the D-pad to the left to start the reset.

1. Apply power.
2. When the LG logo appears, hold the D-pad at the back of the panel to the right.
3. When a message appears, move the D-pad to the left to start the reset.
4. Follow the on-screen instructions.

You can also configure the panel remotely. See <a href="https://support.signagelive.com/en/articles/137971-auto-install-for-brightsign-using-b-deploy">Auto-install for BrightSign using B-Deploy</a>.

Installing Signagelive on LGUV5N (LG with embedded BrightSign)

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Installing Signagelive on LGUV5N (LG with embedded BrightSign)

Requirements before you begin

Important Note

Checking and updating the device's firmware

Installing Signagelive

Black screen or the client does not install

Factory reset the panel

Install remotely with B-Deploy