Nurfadhila Mahmood
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Activity overview
Latest activity by Nurfadhila Mahmood-
Nurfadhila Mahmood created an article,
I’ve lost access to my authenticator app and recovery codes, how can I log in?
If you find yourself in a situation where you do not have access to your authenticator app or your recovery codes, you will need to regain access to your account so you can disable 2FA. You will th...
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Nurfadhila Mahmood created an article,
I’ve got 2FA configured but would like to use a different authenticator app
Please disable 2FA on your user profile and re-enable it using the new authenticator app, then remove the previous account from the previous app. The exact step by step process would be: Disable 2...
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Nurfadhila Mahmood created an article,
I’m running out of or I have lost access to my recovery codes, can I generate more
Yes, it is possible to generate a new set of recovery codes within your user profile, and if you do this, any old unused codes will be disabled. How can I find out more? You can learn all about Si...
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Nurfadhila Mahmood created an article,
I just enabled 2FA on my user profile but still can't access a network that requires 2FA
After enabling 2FA on your user profile, you'll need to log out and log back in using 2FA, providing either a verification code or a recovery code, to be able to access a network that requires 2FA....
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Nurfadhila Mahmood created an article,
Can all Signagelive users configure 2FA
All Signagelive users exceptSSO (federated) users can configure 2FA. Users who login using single-sign-on (i.e. use Active Directory, Okta, One Login) will never be challenged for a 2FA code, as th...
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Nurfadhila Mahmood created an article,
What is the maximum file size for ChromeOS devices?
In accordance with the current ChromeOS restrictions, we have found that the maximum file size the device can handle at a time is now 1/5th of the total RAM of the device. What it essentially means...
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Nurfadhila Mahmood created an article,
Can my player play content without an internet connection?
The short answer is, yes. Players can store content locally for 90 days without an internet connection (excluding the legacy PC player) and play it on screen as last scheduled through Signagelive. ...
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Nurfadhila Mahmood created an article,
My Chrome Auto Update policy has expired
Chrome devices such as Chromebox, Chromebase, and Chromebits will automatically update following Chrome's Auto Update policy.More information about Chrome Auto Update policy. Chrome devices that ha...
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Nurfadhila Mahmood created an article,
What is interactive kiosk mode?
Interactive kiosk mode is designed for kiosk applications that show static content when they are not being used and interactive applications when they are. Interactive kiosk mode can be enabled via...
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Nurfadhila Mahmood created an article,
How do I switch to portrait mode?
We advise that customers use the built-in display settings in Chrome OS to set the screen orientation. To update the screen orientation in this way: Attach a keyboard and mouse to your Chromebox. ...