Francisco José Arráez Segura
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Activity overview
Latest activity by Francisco José Arráez Segura-
Francisco José Arráez Segura created an article,
How do I add players to my Signagelive network before hardware is installed and activated on site? Pre-staging of players
What is a pre-staged player? Some customers have an internal workflow where they configure players and content first, before the hardware is configured onsite by a 3rd party company. This new featu...
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Francisco José Arráez Segura created an article,
How to configure Native Portrait on LG using the OSD or remotely via Support Ticket
Before configuring Native Portrait on LG Be aware that native portrait is only supported on webOS Signage 3.0 and above models only. If you are using pre-rotated videos you should not enable native...
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Francisco José Arráez Segura created an article,
Remote Screenshots Support on the LG platform: will Remote Screenshots include videos?
This matrix shows in which cases videos will be included in remote screenshots on the LG platform and in which cases they will not. This is all dependent on the generation, firmware and how the vid...
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Francisco José Arráez Segura created an article,
Limitations for developers and content creators when using videos in widgets on LG webOS players
Overview This document outlines some of the limitations that you need to be aware of when developing widgets that play videos for use within Signagelive. After reading this you should have a better...
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Francisco José Arráez Segura created an article,
What do the On-screen player messages mean?
Overview This article is intended to aid with troubleshooting player issues by explaining what the various onscreen messages mean, why a player might get stuck showing a particular message and the ...
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Francisco José Arráez Segura created an article,
How to configure debug options on the Electron player (Windows)
Overview On the Signagelive Electron player it has been possible to enable / disable some debug options since version 1.0.43. This article will explain the debug options that are available and how ...
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Francisco José Arráez Segura created an article,
Understanding Portrait support across our media players
Overview The way that we achieve media playback in a portrait orientation can be vastly different across our supported media player platforms. This article is intended to give an overview of the ke...
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Francisco José Arráez Segura created an article,
Maximum supported Image and Video Resolution on SSSP D/E Series
What is the max supported resolution for SSSP D/E Series displays? On SSSP D and E series displays, images and videos are restricted to full HD or below only. This means that any image or video wit...
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Francisco José Arráez Segura created an article,
Why does the LG App URL change from ZIP to IPK?
What is the difference between the ZIP and IPK formats? The LG webOS Signage platform is capable of running applications packaged in two different formats: ZIP format - a legacy format that is sup...
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Francisco José Arráez Segura created an article,
How to configure macOS for Signagelive
This article should be used as a guide to assist you with setting up your macOS device to work with Signagelive. To begin with: Download the Signagelive app. Available here. Install on macOS by ...