FAQs and Best Practices
Frequently asked questions and best practice guides to improve your experience
Browser / Broadcast Players
Signagelive for Amazon Fire TV Stick - FAQs
Signagelive for IAdea / ViewSonic / Planar - FAQs
Signagelive for Philips - FAQs
Signagelive for Samsung SSP - FAQs
- How do I use the Native Portrait feature on my Samsung display?
- Can my Samsung player achieve gapless playback?
- How do I correctly factory reset my Samsung display?
- How do I rotate my Samsung display?
- How can I check why my Samsung display is not connecting to Signagelive?
- How do I change the time-zone on my Samsung display?
Signagelive for BrightSign - FAQs
- Which type of SD card is suitable for my BrightSign player?
- How can I change my BrightSign player's orientation?
- How do I configure my BrightSign player's network connection?
- How can I use my BrightSign to automatically device turn my screen on/off?
- How do I set or change my BrightSign player’s time, date or time-zone?
- How do I update the firmware of my device?
Content Management | FAQ
- Can my player play content without an internet connection?
- From Media Creation to Publication, explaining the end to end process
- Is the resolution of my content important?
- How can assets uploaded by Local Users go to a specific folder?
- What happens if I have validity, recurrence or conditions on my Parent Control Asset and also the assets within the Nested and Local Playlist?
Platform | FAQ
Security | FAQ
Network Management - FAQs
- How can I debug the Signagelive dashboard if experiencing interface issues?
- How do I pass my network responsibilities on to someone else?
- What impact does higher frequency screenshots have on general network congestion?
- Using items, media:content elements and validity in Media RSS feeds
- Why am I being asked to install Flash when using Signagelive?
Best Practices
All Signagelive Media Players - FAQs
Signagelive for ChromeOS - FAQ
- Are there any known limitations with interrupts on Chrome players?
- How can I reset Signagelive for Chrome?
- How do I access the client settings screen?
- How do I adjust the volume for my Chrome device?
- How do I exit Signagelive and boot into the Chrome Operating System when running in Kiosk Mode?
- How do I switch to portrait mode?
Signagelive for LG webOS - FAQs
- Why is my LG display zoomed in?
- LG webOS Connectivity Checker
- How to disable "Play Via URL" on your LG webOS display
- How do I set Gapless Playback on my LG webOS display?
- Correctly factory resetting your LG webOS display
- How can I access the Signagelive Configuration menu on LG webOS?