FAQs and Best Practices

Frequently Asked Questions

• Helpful Downloads and Tools
• Our Security Policy
• What do the On-screen player messages mean?
• How to configure debug options on the Electron player (Windows)
• Do you have an API?
• How to locate the Serial Number for your Player?

See all 10 articles

Best Practices

• New endpoints for players that don't support TLS 1.2
• Understanding Portrait support across our media players
• Using items, media:content elements and validity in Media RSS feeds
• Using a Datapath Video Wall Controller