Setting up your BrightSign device to display content in portrait orientation is relatively straightforward. However, there are some considerations that this article will cover.
Configuring your device
Configuration for your device is largely the same as it would be for landscape - there is just one difference.
When following the guide here, you are directed to use the BrightSign Config Generator here. In this generator, there is an option for ‘Screen Rotation’ where you are given the ability to select ‘Portrait’ or ‘Portrait (270)’.
This setting will make all the difference in how your content displays, so please double-check it is correct for your chosen application.
Optimising Video Quality
Compared to standard playback, rotated video places a greater burden on CPU and memory bandwidth. This is because the device is required to transpose the video into the desired rotation before it displays.
This section provides performance and playback guidelines for portrait video.
Please NoteThe information presented below is closely based on BrightSign’s guidance. It is taken from this page on their website.
- Tickers, HTML, graphics, and large image files may affect performance.
- Frequent updates and network traffic can impact the operation of the device.
When preparing your content it is worth taking into account the amount and variety of content you are putting on your screen. If you are experiencing glitches in your playback, then certain elements may need to be removed.
Performance Guidelines by player type
Please NoteThis ONLY applies to running HD in portrait, if you wish to have 4K in portrait you need to rotate your content in your graphics program, see guidelines for doing this in Adobe After Effects
XTx44, XTx43, XDx34, XDx33
These models can output portrait HD video (1080x1920) at 60p.
The HDx24 and HDx23 models can output portrait HD video (1080x1920).
The LS424 can output portrait HD video (1080x1920). The source video must be encoded as H.265, and the frame rate of the source video should not exceed 1080p30.
Hierarchical B-frames (B-Pyramid) are not supported in portrait mode. Please disable these in your video encoder. If you are unable to do this, please disable B-frames in your video encoder.
The LS423 can output portrait HD video (1080x1920) at up to 50p. If there are additional system tasks (e.g. a ticker), the display output may need to be reduced to 1080p30 or less.
How can I get further support?For further support, see the Signagelive for BrightSign section of the Help Centre. You can learn more about BrightSign Player configuration options in the BrightSign Tips and Tricks article. You can also speak with our Support team via Live Chat or by emailing email@example.com.