Signagelive Help Centre

SSSP - Content and Feature Support

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The following guide confirms the current content and feature support of Signagelive's Samsung Smart Signage Platform. The items covered in this guide include documentation of Content and Design, Scheduling, Connectivity and Notifications, System Reporting and other related features.

Please use the following navigation to locate the information you need to know about the Samsung Smart Signage Platform:

Supported Content Types - [Applies to all Ranges] 

Feature   C Range (2013) D Range (2014)  E Range (2015) F Range (2016) Notes 
Image     JPG, PNG
Video MP4 (H.264), WMV (VC-1) - others are technically supported however these are the recommendations from Samsung
IPTV   Stream protocols tested: RTSP, RTP, UDP, HTTP - Codec Support: Same as video 

Supported IPTV Streamers
AVerCaster HD Duet - (Click here for Product details)
Exterity e2310 (SD Encoder)
Exterity e3535 (HD Encoder)
TV Capture     Currently Limited to HDMI
Web   HTML5 and CSS3 Support (contact us for specific details)
Widgets   C Range displays do not support offline Widgets

 

Content Size Recommendation
Please note that the maximum resolution for the Samsung Smart Signage Panels is 1920 x 1080 pixels, so we recommend you size your content accordingly to meet this criteria.

If you are using fullscreen content on a Samsung SSP then the best file resolution would be 1920 x 1080 pixels, however if you are using multizone Layouts we would always suggest setting the content size to be that of the zone/window it is intended to play in.

Note on Video Support - [Applies to all Ranges] 

In order to ensure that the screen does not flash between videos (this is separate to black frames between videos) videos must be encoded with
different frame rates for US and Rest of World panels. This is most noticable when using multi-zone content as the entire layout background will
flash. This is caused by the panel changing mode i.e a different refresh rate is selected to the default for the panel.

The defaults are:

  • America - 30 fps or a multiple of e.g. 60 fps
  • Worldwide - 25 fps or a multiple of e.g 50 fps

For those interested in why screen refresh rates are different around the world please read http://theautomaticfilmmaker.com/blog/20
09/2/23/about-frame-rates-or-why-2997.html

Therefore video content should be encoded to the correct frame rate for the region the content is deployed to.

Please note that HDMI Input is subject to the same limitations.

Please see Limitations for known limitations.

Feature Support

Content and Design

Feature  Supported Notes
Images See Content Support For Full Details  
Video See Content Support For Full Details  
Web / HTML See Content Support For Full Details  
Capture Limited to HDMI In - See Content Support for full Details
IPTV/ Video Streams See Content Support For Full Details  
Widgets See Content Support For Full Details  
Flash no.png  
Executable no.png   
Media RSS  
Fullscreen    
Multi-Zone The SSSP is a single threaded application running on a low power CPU the more zones added the lower the performance will be, this will affect the visual representation of the content Only one video is able to play at a time, this is because the SSSP has one video decoder than can only decode one stream at a time. Please note that 'video' in this context refers to video files, IPTV streams and HDMI input If the are two zones with videos in the video will be played on a first come first serve basis, i.e. the zone that requests it first will play the video. If for example there are two zones with entirely videos in one of the zones will not be able to play its videos and will display black.
Background Colours and Gradients on the layout    
Background image on the layout  
Schedulable/Main Zone   Note the zones are transparent below the content, therefore there is scope for interesting deployments using transparent web pages over the layout, or transparent PNGs The schedulable/main zone supports all of the content types supported by the SSSP - see Content Support for full details
Ticker All functions of the ticker are supported e.g. all animation directions, separator images, background images and colours. Only JPG and PNG are supported as separator image types
Static Image  
Static Text    
Web Zone    
QR Code  

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Scheduling

Feature  Supported Notes
Global Default Playlist  
Scheduled Content (Fullscreen and Multi-Zone)  
Recurrence on a schedule (i.e: when deploying either a fullscreen playlist or multizone layout)  
Conditional Playback on an asset - tags  
Conditional Playback on an asset - validity and recurrence  
Default Media Asset in a zone    
Default Playlist in a zone  
Scheduled Playlists in a zone    
Scheduled Interrupts no.png  
Playlist triggered Interrupt no.png  
Nested Playlists  
Local Playlists  
Synchronisation Only available on E Range and only supports Video playback

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Connectivity and Notifications

Feature  Supported Notes
Ability to set a configuration check time  
Ability to set a configuration check interval  
Ability to set a health check interval  
Ability to set a Diagnostic Update interval Not supported in the UI yet 
Ability to set a Diagnostic Update time Not supported in the UI yet
Ability to set a reboot time Not supported in the UI yet
Notify System Start  
Notify Content Check  
Notify Health Check  
Notify Schedule Download Start  
Notify Schedule Download Complete This is the notification that controls the flags in Signagelive to determine if a play has it's content or not
Notify Schedule Download Fail  This is the notification that controls the flags in Signagelive to determine if a play has it's content or not
Notify Playlist Download Start Not supported in the UI yet - this will be used to track the progress of a deployment
Notify Playlist Download Complete Not supported in the UI yet - this will be used to track the progress of a deployment
Notify Playlist Download Fail  Not supported in the UI yet - this will be used to track the progress of a deployment
Notify Media Asset Download Start Not supported in the UI yet - this will be used to track the progress of a deployment 
Notify Media Asset Download Complete Not supported in the UI yet - this will be used to track the progress of a deployment 
Notify Media Asset Download Fail  Not supported in the UI yet - this will be used to track the progress of a deployment
Firmware updates  
Play Asset Supported with Proof of Play BETA

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Other

Feature  Supported Notes
Switch screen on and off at specified times  
Portrait Videos will need to encoded and rotated correctly before deployment. IPTV/Video Streams and HDMI Input will not be supported in portrait mode
Play content without an internet connection See Offline Mode for further details
Control the main playlist with the remote control    
Remote retrieval of application log files Coming Soon   
Mute  
Volume  

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System Reporting

Feature  Supported Notes
System Name Set to Signagelive Samsung SSP 
System Operating System Name   Set to Samsung SoC 
System Operating System Version  
System Manufacturer   Set to Samsung 
System Model no.png This is a feature request with Samsung
System Up time  
System time zone  
Client Version  
CPU Usage    
Memory Total Available  
Memory Total Used  
File Storage Format no.png  
File Storage Total Available    
File Storage Total Used    
Temperature Sensor Name   Screen is the only sensor supported 
Temperature Sensor Value Reported in Celsius 
Graphics Card Name    
Horizontal Resolution  
Vertical Resolution    
Network Connection Type   Ethernet or WIFI 
Using DHCP    
IP4 Address    
Subnet Mask  
Default Gateway  
DNS1    
DNS2 no.png   
MAC Address    
Installed Applications no.png Not Applicable 
Running Processes no.png  Not Applicable 
Application Settings  

This will report:

Mute Status
Portrait
Is Debugger on
System Settings  

This will report on:

Contract
Brightness
Volume
Mute Status
Remote Control Status
Safety Lock Status
Button Lock Status
Internal / External speaker selection
Screen On / Off
Is Debugger on

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Note on Video Support

In order to ensure that the screen does not flash between videos (this is separate to black frames between videos) videos must be encoded with
different frame rates for US and Rest of World panels. This is most noticeable when using multi-zone content as the entire layout background will
flash. This is caused by the panel changing mode i.e a different refresh rate is selected to the default for the panel.

The defaults are:

  • America - 30 fps or a multiple of e.g. 60 fps
  • Worldwide - 25 fps or a multiple of e.g 50 fps

For those interested in why screen refresh rates are different around the world please read http://theautomaticfilmmaker.com/blog/20
09/2/23/about-frame-rates-or-why-2997.html

Therefore video content should be encoded to the correct frame rate for the region the content is deployed to.

Please note that HDMI Input is subject to the same limitations.

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