Signagelive Help Centre

SSSP - Known Limitations


The SSSP is running a very low power CPU, in addition to this the application is single threaded (can only do one thing at a time) as it is javascript

therefore there are some limitations when using the SSSP.

Playing Multiple videos concurrently

Only one video is able to play at a time, this is because the SSSP has one video decoder than can only decode one stream at a time. Please note
that 'video' in this context refers to video files, IPTV streams and HDMI input.

If the are two zones with videos in the video will be played on a first come first serve basis, i.e. the zone that requests it first will play the video. If
for example there are two zones with entirely videos in one of the zones will not be able to play its videos and will display black.

Video zones overlaid over other content zones

If video content is overlaid over 'other' content zones it will not display as the SSSP application is unable currently to make the transparent cutthrough the content within the zone required to display the video. This is because the video layer is below all other layers so in the 'standard' scenario e.g. no overlapping zones the background image is cut out, however this is not currently possible with scheduled zones. In order to work around this please use PNG's and cut out the required area with a transparent section.

Smoothness of Ticker

To ensure the ticker is smooth it refreshes 16 times per second (approximately 60Hz), if there is another process such as a content download or
asset in a zone loading this will have an effect on the ticker as CPU cycles are taken away from the ticker. This effect should only be temporary
whilst the other operation is executing.

In order to limit the effect of this it is recommended to have the content check as infrequent as possible to limit the occurrences of this occurring
and carefully consider the design of the content and playlists, adding lots of zones will have a detrimental effect on performance of the ticker.

Note that ticker performance is greatly improved if using a fade rather than an animation.

It is rumoured that Samsung will be introducing hardware acceleration in future models of the SSSP as they have this available with Smart TV's
which will defer all animation rendering to the GPU eliminating this limitation.

Playing a video after HDMI input

After the SSSP has rendered the HDMI input, it may take up to a second for a video that is next in the playlist to start playing, during this time the
screen (if fullscreen) or zone will display black. The reason for this is that the panel is switching inputs between HDMI and the internal media

Screen and Audio Settings

It is not possible to set the settings such as brightness, contrast and audio settings whilst the SSSP is running. Note that if a video is playing you

will be able to however this will only affect the screen area where the video is playing not the entire screen - This is a bug in the Samsung
firmware. Currently it is also not possible to set these settings via the Samsung SDK as they do not work, this is logged with Samsung as a defect.
If you need to set the audio settings switch to another input and make the changes there as they are global and then reset the panel.

Running Videos in Portrait

When portrait support is added to the SSSP all video content will need to be rotated appropriately before publishing to the SSSP, this is because
the video decoder does not support rotation. Please note that 'video' in this context refers to video files, IPTV streams and HDMI, therefore if a
streaming format is required to be used in portrait a third party piece of hardware that rotates the stream must be between the source and the

Note that all other content will rotate correctly as this is accomplished in the HTML layer which is independent of the video processing.


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