Signagelive Help Centre

IPs and Domain Names required to connect to Signagelive

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When configuring Signagelive to your network you may wish to use either Domain Names or Static IP Addresses to gain a connection to our servers depending on your own requirements and configuration. The following guide provides you with the necessary information to connect your Players to Signagelive, depending on your own personal requirements:

Domain Names

To ensure that you continue to be able to use the Signagelive service, please ensure that your firewall is configured to allow the addresses below, you may need to forward this to your internal IT team for assistance with this:

You will need to ensure the following is added:
  • *.signagelive.com

    on ports 80 and 443 (please see below for specific URLs if a wildcard is not possible) 
  • c274425.ssl.cf3.rackcdn.com - port 443
  • c625782.ssl.cf3.rackcdn.com - port 443

Specific Urls 

If *.signagelive.com cannot be used, the following are the URLs used by Signagelive:

You will need to ensure the following is added:
  • api.signagelive.com
  • app.signagelive.com
  • downloads.signagelive.com
  • go.signagelive.com
  • login.signagelive.com
  • clients.signagelive.com
  • legacy.signagelive.com
  • m2m.signagelive.com
  • sl.signagelive.com
  • smilapi.signagelive.com
  • static.signagelive.com
  • ui.signagelive.com
  • playerdataapi.signagelive.com
  • betaui.signagelive.com (only needed to use our new HTML5 Beta UI)
  • betanetworkapi.signagelive.com (only needed to use our new HTML5 Beta UI)
  • widget.signagelive.com (only needed for Widget support on PC Players)

IP Addresses

Alternatively, if you company IT policy requires IP Addresses rather than domain names these are:

You will need to ensure the following is added:
  • 31.222.175.40
  • 31.222.175.66
  • 46.38.178.155
  • 46.38.179.225
  • 134.213.165.52
  • 162.13.104.148
  • 95.138.173.157
  • 188.227.230.210 (only for Dension CPX-1 players)
  • 185.51.65.57 (only for Dension CPX-1 players)
  • 162.13.162.38 (only needed to use our new HTML5 Beta UI​​)

Note that when IP addresses are used the automatic update feature on the Samsung Smart Screen Platform won't work as the updates are delivered via a CDN network. This is something we are actively investigating how to improve.


Screenfeed Urls 

If you are using Screenfeed content ensure these URLs are allowed on your firewall:

You will need to ensure the following is added:
  • kitchen.screenfeed.com
  • fridge.kitchen.screenfeed.com
  • knife.screenfeed.com
  • fridge.knife.screenfeed.com
  • bowl.screenfeed.com
  • fridge.bowl.screenfeed.com
  • direct.screenfeed.com
  • healthybites.screenfeed.com
  • pantry.screenfeed.com
  • pictures.screenfeed.com
  • trivia.feedyourscreen.com
  • video.screenfeed.com
Please note: If you are interested in direct IP addresses for Screenfeed then it's best to speak directly with them. We know they recently moved to the cloud with Microsoft Azure services and only have one dedicated IP for their main domain. The many different subdomains in which content is stored and distributed from the feeds is part of Azures CDN network, meaning the IP's can be one of many each time the feed is called depending on geographic location etc.

If you require any further information please contact us via support@signagelive.com

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