- Samsung SSP D and E Range Instructions
- Samsung SSP H and J Range Instructions
How to manually upgrade your Samsung SSP display Firmware - Tizen 2.4
As a Samsung Smart Signage Platform user, you may occasionally have to check and upgrade the firmware on your F range panel to allow new features or resolve bugs. Here are the instructions for manually upgrading your current firmware version.
We advise that you change the input/ source before proceeding, rather than use the URL Launcher
- Download the latest Tizen firmware as per the links below:
- For the latest Firmware for your F (Tizen 2.4) range Player (2040), click here.
- Extract the archive and copy the extracted folder to the root directory of a removable USB drive
- Rename the folder to 'T-HKMLAKUC'
- Insert the USB drive into the Tizen screen
- Press 'Menu' on the remote control
- Browse to the Support menu and then select 'Software Update'
- When asked if you would like to check for updates on USB storage select 'Yes'
- Confirm that you would like to continue with the firmware installation
- After installation, the panel will turn itself off
- Wait a few seconds, turn the panel back on and check that the firmware was updated successfully by checking the firmware version reported in the Support menu
How can I find out more?
You can find answers to most questions within the Signagelive for Samsung SSP section of the Help Centre and you can speak with the Signagelive Support Team via Live Chat or by emailing [email protected] with any questions.