As of September 2025, Barco has announced the immediate suspension of support for its digital signage program across select ClickShare Models. This decision was made after limited progress in addressing recent regressions in performance and reliability issues with the digital signage feature.
Affected ClickShare Models
Official support for digital signage will be stopped for the following ClickShare models:
ClickShare C-5
ClickShare C-10
ClickShare CX-20
ClickShare CX-30
Barco has stated that they could no longer guarantee any performance on these specific devices for digital signage.
What This Means for Your Existing Signage Setups
Please note that while official support is withdrawn for the models listed above, the digital signage feature itself will not be removed from the units. If your current signage setup is working on one of these models with Signagelive, it should continue functioning according to Barco's guidance, but we cannot guarantee optimum performance of Signagelive.
However, if you encounter performance issues, Barco and Signagelive will no longer provide support beyond Barco's existing guidelines, which can be found here.
Models with Continued Digital Signage Support
Digital signage capabilities will continue to be officially supported on the following models:
ClickShare Video Bars
ClickShare CX-50 Gen2
Further Assistance
Should you have any questions or require assistance regarding your ClickShare digital signage and Signagelive, please refer to the reading materials below: